Privacy Policy

THE INTEGRATION FLOW — PRIVACY POLICY
Effective Date: March 11, 2026

This Privacy Policy explains how The Integration Flow (“we,” “us,” “our”) collects, uses, shares, and protects your personal information when you visit our website, register, purchase, complete forms (including health screening), or participate in our services.

Key points

We collect contact data (name, email, phone, zip), registration details, and health questionnaire information for safety screening.
Payments are processed by third parties (primarily Stripe). Stripe describes transaction data that may include contact details and payment method information depending on context.
We use website technologies such as Wix, analytics, and marketing tools. Wix states that Wix sites may include cookies from third-party integrations like Google Analytics and Facebook Ads and recommends a cookie banner so visitors can accept/decline non-essential cookies.
You can opt out of marketing emails and SMS at any time (details below). FTC guidance explains opt-out obligations and that opt-outs must be honored promptly (within 10 business days for email under CAN‑SPAM).
We treat health questionnaire information as sensitive and limit access to it.

Information we collect

We may collect the following categories:

Contact information: first name, last name, email address, phone number, zip code.
Registration and service information: the service you register for, attendance history, session preferences, and communications with us.
Health questionnaire information: information you provide about physical and psychological considerations for participation and safety screening.
Payment and transaction information: we receive confirmation of payment and purchase details; payment is processed by payment providers such as Stripe (and sometimes Eventbrite). Stripe’s privacy disclosures describe categories of transaction data it may process (which can include payment method information and transaction details).
Website usage information: device information, IP address, pages viewed, and cookie/analytics data, as described in our Cookies Policy and as collected through our website tools. Wix describes cookie usage and notes third-party integrations may place additional cookies.

How we use information

We use information to:

Provide services, registrations, confirmations, and customer support.
Conduct safety screening and determine whether participation is appropriate.
Send operational messages (e.g., confirmations, schedule changes, reminders).
Send marketing communications where permitted and based on your choices.
Improve website functionality and measure marketing/traffic performance.

How we share information

We may share information with:

Service providers that help us operate the business (e.g., website hosting/CRM, form tools, email delivery, analytics, and marketing tools). Wix sites may include third-party integrations that place additional cookies, such as Google Analytics and Facebook Ads.
Payment processors and ticketing platforms (Stripe; sometimes Eventbrite). Stripe processes transaction data as part of providing payment infrastructure. Eventbrite states that organizers receive and may use information provided in connection with an organizer event.
Legal and safety disclosures when required by law or as necessary to protect rights, safety, and integrity of services.
With your consent, including media release consent (photo/video) where you opt in.

We do not publish your health questionnaire responses publicly.

Sensitive information and “HIPAA”

We are an experiential wellness provider and are not operating as a medical provider. HIPAA obligations generally attach to “covered entities” (e.g., certain health care providers, health plans, and clearinghouses) and their business associates. Regardless of whether HIPAA applies to us, we treat health questionnaire information as sensitive and limit access and use.

Marketing communications (email and SMS)

Email: you may unsubscribe anytime using the link in the email or by contacting us. FTC guidance describes CAN‑SPAM opt-out requirements and prompt honoring of opt-outs (within 10 business days).
SMS: you may opt out by replying STOP. Florida’s telephone solicitation statute includes text messages within “telephonic sales calls” and references replying “STOP” as a mechanism in the text-message solicitation context.
Consent: where required, we will request consent (e.g., checkbox/opt-in) before sending marketing SMS. Florida law recognizes signatures/acts demonstrating express consent such as checking a box or responding affirmatively.

Message and data rates may apply depending on your carrier.

Cookies, analytics, and tracking

See our Cookies Policy for details. Key disclosures:

Wix explains cookies are used for platform functions and that third-party integrations may place additional cookies; Wix also recommends cookie banners to accept/decline non-essential cookies.
Google notes users can opt out of Google Analytics data collection via the Google Analytics opt-out browser add-on.
Google Tag Manager can be used to manage and deploy tags without repeatedly changing site code, and a container can replace other manually coded tags (including third-party tags).
Meta Pixel configurations can use first- and third-party cookie data.

Data retention

We retain personal information only as long as reasonably necessary for:

providing services and managing your participation history,
safety screening and incident response,
legal, tax, accounting, and dispute-handling purposes.

Health questionnaire retention (recommended baseline): retain for 3 years after your last participation unless a shorter period is appropriate for your operations; retain longer if a safety incident or dispute requires it.

Security and breach response

Florida law requires covered entities to take “reasonable measures” to protect personal information in electronic form. Florida’s breach statute also sets specific notice timing and content requirements depending on breach scope. We use reasonable administrative, technical, and organizational measures appropriate to our size and the nature of information.

Your rights and choices

Depending on your location, you may have rights to request access, deletion, or correction of personal information (subject to verification and legal exceptions). Florida’s Digital Bill of Rights exists in statute and is effective July 1, 2024 for covered entities meeting certain thresholds.
Even if a specific statute does not apply to our business based on thresholds, we generally aim to honor reasonable privacy requests when we can.

International users

If you access our services from outside the U.S., your information may be processed in the U.S. and other jurisdictions where our providers operate. If you are in the EU/EEA, GDPR scope can apply in certain circumstances (offering services to EU data subjects or monitoring behavior).

Contact

Privacy requests:
Email: connect@theintegrationflow.com
Mailing Address: 3470 E Coast Ave, Unit 2308, Miami, Florida, 33137